Grundsatzpapier der BAGFW: Qualitätsziele der Wohlfahrtsverbände zur Erreichung ihrer spezifischen Dienstleistungsqualität - English Version

Social work continuously needs to re-orient itself by looking at human beings and their specific situations in life. Technical requirements and quality standards undergo continuous development. Over recent years, each of the six central or-ganisations of non-statutory welfare has given definition to these standards on the basis of the respective value orientation, and they have documented these standards at the national level – usually in manuals on quality management.